Renovating Mums Sydney

Renovating Mums

Privacy Policy

Thank you for visiting our Site

Renovating Mums ABN 97 383 632 876 is committed to protecting the information about you that we collect, store and use when you provide it to us on our Site. We manage your information in accordance with the requirements of the Australian Privacy Principles (APPs) and the Privacy Act 1988 (Cth).

By accessing the Site, registering for our products and services, or providing us with your information, you agree to the terms and conditions set out in this Privacy Policy and consent to the processing of your information in accordance with this Privacy Policy.

1.Types of Personal information we collect and use
Renovating Mums collects personally identifiable information about you, including but not limited to:

1.1 Your name, phone number, email address or other contact details;
1.2 Any other personal information that may be required in order to facilitate your dealing with us

2. How we use your personal information

We collect, hold and use your personal information for the purposes of:

2.1 providing services to you;
2.2 for communicating with you and responding to queries;
2.3 to tailor your experience of the Site and our communications to you;
2.4 to advertise our services and the Site;
2.5 for our internal administrative, marketing and planning requirements;
2.6 to compile and report statistics, with all the relevant personal and/or proprietary information de-identified prior to the completion of such statistics; and
2.7 for purposes that are expressly permitted under any agreement with you.

3. Site User Experience Tracking

3.1 We may use tracking software to review and improve your experience of our Site.
3.2 In particular, we may use Google Analytics Advertising products: Remarketing with Google Analytics and Google Analytics Demographics and Interest Reporting. Google Analytics collects data about our site traffic via Google Advertising cookies and anonymous identifiers. Data collected via these Google products is not linked with any personally identifiable information you submit while on our Site. If you wish to opt out of the Google Analytics data collection, you may do so on Google’s Site at
3.3 We use cookies for authentication purposes and to tailor the site to your preferences. You can control the use of cookies at the individual browser level. If you reject cookies, you may still use our site, but your ability to use some features or areas of our site may be limited.
3.4 The Site includes social media features, such as Instagram, Facebook, and Pinterest buttons. These features may collect your IP address, which page you are visiting on our Site, and may set a cookie to enable the feature to function properly. Social media features and widgets are hosted by third parties and your interactions with these features are governed by the privacy policy of the company providing them.

4. Marketing Communications

4.1 Our lawful ground of processing your personal information to send you marketing communications is either your consent or our legitimate interests, namely to grow our business.
4.2. We may send you marketing communications if:
4.2.1. You made a purchase or asked for information from us about our goods or services; or
4.2.2. You agreed to receive marketing communication and, in each case, you have not opted out of receiving such communications since.
4.2.3. You are a company, we may send you marketing emails without your consent. You may opt out of receiving marketing emails from us at any time.
4.4. Stopping marketing messages
4.4.1. You can ask us to stop sending you marketing messages at any time by: following the opt-out links on any marketing messages sent to you, or Emailing us at at any time.
4.4.2. If you opt out of receiving marketing communications this opt-out does not apply to personal information provided as a result of other transactions, such as purchases, subscriptions, etc.

5. Disclosures of Personal Information

5.1 We do not disclose personal information about you publicly or to third parties unless it is authorised or required by law, or as otherwise outlined in this Privacy Policy.
5.2 We may have to disclose your personal information (on a confidential basis) to agents and others that we use in the ordinary operation of our business, marketing and promotion, Site hosting, support and maintenance. We will only disclose your information to the extent required for the purpose of the third party providing services contracted to us so that we may service you.
5.3 We require all third parties to whom we transfer your information to respect the security of your personal information and to treat it in accordance with the law. We only allow such third parties to process your personal information for specified purposes and in accordance with our instructions.
5.4 Your personal information will never be sold to any third party.

6. Protecting and maintaining personal information

6.1 We will take all reasonable steps to protect the information we hold about you from unauthorised access, use and disclosure, however we cannot guarantee that our systems and stored information will be completely free from third party interception or are free from corruption.
6.2 Note that no information transmitted over the Internet can be guaranteed to be completely secure. However, we will endeavour to protect your personal information as best as possible but we cannot guarantee the security of any information that you transmit to us, or receive from us. The transmission and exchange of information is carried out at your own risk.
6.3 We employ commercially reasonable methods to ensure the security of the information you provide to us and the information we collect automatically. This includes using standard security protocols and working only with reputable third-party vendors.
6.4 If you use our Site to link to another site we encourage you to view their terms and conditions of use, privacy policies and security statements before disclosing any of your personal information on those sites.

7. Access to and correction of personal information

7.1 It is your responsibility to advise us of any changes to your personal information to ensure we can keep our records accurate and up to date. If you wish to access the information we hold about you, or make a request to have your details changed please contact our Privacy Officer at
7.2 We may charge you to provide access to your information depending on the costs associated with obtaining and providing the material.

8. If you have concerns

If you have any concerns about how we handle your personal information or require further information, please contact our Privacy Officer at

9. Change in Privacy Policy

This document represents our Privacy Policy as at January 2020.

To ensure our Privacy Policy remains current, this policy is subject to change.
If we make any material changes, we will notify you by email sent to your last known email address or by means of a prominent notice on this Site prior to the change becoming effective. We encourage you to regularly review this statement to inform yourself of any amendments.

“I’m driven by creating a space to call home. A home for my family to grow in, for my friends to relax in, a place that fills my heart.”

Marissa Towndrow